Finesse Business Solutions & Management, LLC
Founder & Principal Consultant
contracts@fbsmgroup.com
910-364-9281
FBSM was originally launched in 2009 and relaunched in 2026 with a renewed focus on business operations, compliance, program support, government contracting, administrative services, and constituent support. FBSM combines broad operational capability with principal professional experience in federally funded disaster recovery, behavioral health, human services, audit-facing programs, and high-accountability public-sector environments.
Core Competencies
Program & Operational Support
- Program administration, coordination & surge support
- Case file management, QC & documentation review
- Workflow, SOP & process development
- Data tracking, reporting & operational visibility
- Eligibility, appeals & program review support
- Disaster recovery lifecycle support
Compliance & Quality Assurance
- Audit and monitoring readiness
- Federal grants compliance & 2 CFR Part 200 support
- Risk, gap & program integrity review
- Corrective action and remediation support
- Fraud prevention & duplication-of-benefits analysis
- Pre- and post-award oversight
Constituent Services & Grievance Resolution
- Constituent inquiry intake, case tracking & follow-up
- Grievance and complaint intake & resolution coordination
- Appeals, escalation and issue tracking support
- Stakeholder communications and status updates
- Resolution documentation and case closure
- High-volume public-facing service workflows
Administrative & Government Contract Support
- Contract administration & procurement documentation
- Prime, subcontract and task-order support
- Deliverable, deadline and records tracking
- Vendor and subcontractor coordination
- Records management and document-intensive scopes
- Project-based administrative execution
Why FBSM
Constituent + Program Operations
Combines case-level constituent support, grievance resolution, program administration, documentation, and follow-through.
Audit-Facing Work Product
Documentation and monitoring support designed for traceability, consistency, and review readiness.
Eligibility, Appeals & Grievances
Experience across determinations, appeals, grievance resolution, escalation tracking, and issue closure.
Cross-Program Coordination
Experience across FEMA- and CDBG-DR-related requirements, duplication-of-benefits analysis, and multi-program workflows.
Flexible Contract Delivery
Can support defined scopes as a small-business prime, subcontractor, teaming partner, or project/task-order resource.
Relevant Experience
NC ReBuild (NCORR) - Hurricane Matthew/Florence CDBG-DR
Principal professional experience supporting federal grant compliance documentation, eligibility determinations, appeals, fraud prevention, risk assessment, and audit-ready file management across a $500M+ CDBG-DR portfolio.
NC ReBuild (NCORR) - COVID-19 / CDBG-CV Program Support
Principal professional experience supporting pre- and post-award compliance oversight, warranties, grievance resolution, risk assessment, program integrity, and documentation under HUD supplemental recovery requirements.
GEMA 4830 - Hurricane Helene Disaster Recovery
Current disaster recovery engagement supporting grant management and compliance monitoring activities serving Georgia counties.
Principal professional experience is distinct from FBSM corporate past performance unless specifically identified as FBSM corporate performance.